|
Kaneko Atsuko
Department Undergraduate School , School of Business Administration Position Associate Professor |
|
| Language | English |
| Publication Date | 2023/09 |
| Type | Academic Journal |
| Peer Review | Peer reviewed |
| Title | Team Communication in the Workplace: Interplay of Communication Channels and Performance |
| Contribution Type | Sole-authored |
| Journal | Business and Professional Communication Quarterly |
| Journal Type | Another Country |
| Publisher | Association for Business Communication (ABC) |
| Total page number | 26 |
| Details | This study examines how communication channel use explains the effectiveness of workplace team communication through Media Richness Theory and Media Synchronicity Theory. It examines how job characteristics, personal attributes, communication channel usage, and team performance are interrelated in the workplace. The results of an online survey of 400 full-time employees and executives of large Japanese companies show that team communication effectiveness, including the degree of team coordination, inclusion, and performance satisfaction, can be explained through a combination of rich (synchronous) and lean (asynchronous) media use. The implications of using communication channels in the workplace are also discussed. |
| URL for researchmap | https://doi.org/10.1177/23294906231190584 |