TOYA Keiko
   Department   Professional Graduate School  , Graduate School of Global Business
   Position   Professor
Language English
Publication Date 2009/03
Type Academic Journal
Peer Review Peer reviewed
Title Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality
Contribution Type Co-authored (first author)
Journal Journal of Applied Psychology
Journal TypeAnother Country
Publisher American Psychological Association
Volume, Issue, Page 94(2),pp.371-391
Author and coauthor Liao, Hui,Toya, Keiko,Lepak, David P.,Hong, Ying