TOYA Keiko
   Department   Professional Graduate School  , Graduate School of Global Business
   Position   Professor
Language Japanese
Publication Date 2006/04
Type Academic Journal
Peer Review Peer reviewed
Title Customer retention in retail financial services
Contribution Type Co-authored (first author)
Journal Journal of Marketing Science
Journal TypeJapan
Publisher Japan Institute of Marketing Science
Volume, Issue, Page pp.62-78
Author and coauthor Keiko Toya, Chizuru Nishio