DASSANAYAKE MUDIYANSELANGE SAM
   Department   Graduate School  , Graduate School of Business Administration
   Position   Professor (non-tenured)
Language English
Publication Date 2005/03
Type Government publications (including White paper, Research report)
Title Human resource development systems for customer care services management in telecommunications companies: A comparative analysis of Sri Lanka and Japan.
Contribution Type Co-authored (first author)
Journal Research report submitted to the Japan Institute for Labour Policy and Training (JILPT), Tokyo, Ja
Journal TypeJapan
Author and coauthor Dassanayake, M. S., & Hori, H.
URL for researchmap http://www.jil.go.jp/profile/documents/Saman.pdf)