コセキ　タカシ   Koseki Takashi   小関　隆志    所属   明治大学  経営学部    職種   専任教授
言語種別	英語
発行・発表の年月	2014/06
形態種別	大学・研究所紀要
標題	Technical Assistance for Delinquent Clients
執筆形態	単著
掲載誌名	Meiji Business Review
出版社・発行元	The Institute of Business Management, Meiji University
巻・号・頁	61(3),pp.131-175
概要	Intensive TA is supply-driven support for clients to improve their businesses. Clients eager to grow their businesses are likely to request TA services, while delinquent borrowers tend to hesitate in contacting the MDO servicing their loans. Since delinquent clients stand to benefit the most from intensive TA, it is important to provide them with this service. In January 2012, the author and a MDO in Philadelphia, PA commenced a TA project, which provided delinquent loan clients with one-on-one consulting. 12 clients were randomly chosen as the treatment group. The indicators to assess the outcome are delinquency level and the amount of sales. Thus far, four clients in the treatment group improved their situation after one year of consulting. Overall, the clients in the Treatment group are better-off than those in the Control group.
ISSN	0387-298X