Fukuta Yasunori
   Department   Undergraduate School  , School of Commerce
   Position   Professor
Language Japanese
Publication Date 2013/12
Type Academic Journal
Peer Review Peer reviewed
Title Reconsideration of Value Co-creation Concept
Contribution Type Sole-authored
Journal Journal of Japan Management Diagnosis
Journal TypeJapan
Publisher Japan Management Diagnosis Association
Volume, Issue, Page pp.1-6
Authorship Lead author
Details The purpose of this article is to explore the present status of value co-creation research through conceptual reviews of value co-creation that has recently received many attentions in the research area on management diagnosis. As a result of reviewing the existing research related to value co-creation, it was revealed that the two distinct concepts of value co-creation (i.e. selective value co-creation and essential value co-creation) have coexisted in what referred as a value co-creation. Moreover, results of the additional reviews on the these two value co-creation concepts with special attention to the perceptions of the roles of customer and learning aspects of value co-creation showed that the essential value co-creation is based on a novel relationship framework exceeding traditional role division of firm-customer relationships and can be conceptualized as a four-dimensional complex communication process.
DOI http://dx.doi.org/10.11287/jmda.13.1
ISSN 1882-4544