カネコ アツコ   Kaneko Atsuko
  金子 敦子
   所属   明治大学  経営学部
   職種   専任准教授
言語種別 英語
発行・発表の年月 2023/09
形態種別 学術雑誌
査読 査読あり
標題 Team Communication in the Workplace: Interplay of Communication Channels and Performance
執筆形態 単著
掲載誌名 Business and Professional Communication Quarterly
掲載区分国外
出版社・発行元 Association for Business Communication (ABC)
総ページ数 26
概要 This study examines how communication channel use explains the effectiveness of workplace team communication through Media Richness Theory and Media Synchronicity Theory. It examines how job characteristics, personal attributes, communication channel usage, and team performance are interrelated in the workplace. The results of an online survey of 400 full-time employees and executives of large Japanese companies show that team communication effectiveness, including the degree of team coordination, inclusion, and performance satisfaction, can be explained through a combination of rich (synchronous) and lean (asynchronous) media use. The implications of using communication channels in the workplace are also discussed.
researchmap用URL https://doi.org/10.1177/23294906231190584