KIKUCHI Kazuo
   Department   Undergraduate School  , School of Commerce
   Position   Professor
Language English
Publication Date 2016/06
Type Other
Peer Review Peer reviewed
Title Jupiter Shop Channel Case
Contribution Type Co-authored (first author)
Journal DISCUSSION PAPER SERIES No.4
Journal TypeJapan
Publisher School of Commerce, Meiji University
Volume, Issue, Page 4,pp.1-2
Total page number null
Responsible for 1-2
Author and coauthor Heather Ranson(University of Victoria)
Details This case study describes Jupitap Shop Channels' Business model: it's background, products,call center et al. Reading and discussing this case study, students can learn customer retantion strategy and capacity management of TV shopping.