TOYA Keiko
Department Professional Graduate School , Graduate School of Global Business Position Professor |
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Language | English |
Publication Date | 2009/03 |
Type | Academic Journal |
Peer Review | Peer reviewed |
Title | Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality |
Contribution Type | Co-authored (first author) |
Journal | Journal of Applied Psychology |
Journal Type | Another Country |
Publisher | American Psychological Association |
Volume, Issue, Page | 94(2),pp.371-391 |
Author and coauthor | Liao, Hui,Toya, Keiko,Lepak, David P.,Hong, Ying |