TOYA Keiko
Department Professional Graduate School , Graduate School of Global Business Position Professor |
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Language | Japanese |
Publication Date | 2006/04 |
Type | Academic Journal |
Peer Review | Peer reviewed |
Title | Customer retention in retail financial services |
Contribution Type | Co-authored (first author) |
Journal | Journal of Marketing Science |
Journal Type | Japan |
Publisher | Japan Institute of Marketing Science |
Volume, Issue, Page | pp.62-78 |
Author and coauthor | Keiko Toya, Chizuru Nishio |