所属 明治大学 商学部 職種 専任教授
|標題||Socially Responsible Information Quality Management|
|掲載誌名||Proceedings of the 8th Asian eBusiness Workshop|
|概要||Information quality management (IQM) has become considered vital for organisations to preserve the quality of their products and services because the quality of their decisions and, thus, activities are significantly dependent on the quality of information they gain and use. The quality of information organisations use directly or indirectly influences the quality of products and services they provide and, in turn, the quality of life of a wide range of people.
The existing studies on IQM tend to confine subjects of their discussion to data which is input into decision-making processes of decision makers. They seem to focus on the quality management of data stored in databases. However, their scope of IQM is too narrow to develop effective IQM schemes in organisations.
Additionally, considering any organisation has to take its social responsibility, information handling and decisions in organisations should be socially acceptable. This means that IQM needs to be examined from the viewpoint of social responsibility of organisations. In order to establish socially responsible IQM, organisations should secure and/or cultivate decision makers with high ability of conversation and sympathising as well as of interpretation and information editing and encourage information managers and information system professionals in the organisations to develop their professional outlook.