Kaneko Atsuko
   Department   Undergraduate School  , School of Business Administration
   Position   Associate Professor
Date 2019/10/24
Presentation Theme Workplace Email Communication: How Can We Keep It Productive?
Conference 84th Annual International Conference: Innovations with Business Communication: Companies, Communities, and Classrooms October 23-26, 2019
Promoters Association for Business Communication
Conference Type International
Presentation Type Speech (General)
Contribution Type Individual
Venue Detroit, Michigan, USA
Details Email, telephone and face-to-face conversations are the most widely used workplace communication channels in Japan. This study illustrates the characteristics of email as a communication channel in the workplace through a pilot survey. It found that, although some shared rules were displayed, they were not necessarily regarded as effective.