|
TOYA Keiko
Department Professional Graduate School , Graduate School of Global Business Position Professor |
|
| Date | 2015/07/10 |
| Presentation Theme | Quantifying the Impact of Contagion of Customer (Dis-) Satisfaction: An Agent-Based Approach for a B2B Financial Service |
| Conference | 2015 Frontiers in Service Conference |
| Promoters | AMA ServSIG |
| Conference Type | International |
| Presentation Type | Speech (General) |
| Contribution Type | Collaborative |
| Venue | San Jose, California, United States |
| Publisher and common publisher | Makoto MIZUNO, Keiko TOYA, Kana OZAWA, Yutaro NEMOTO, Kohei ARAI |