Mizuno Makoto
   Department   Undergraduate School  , School of Commerce
   Position   Professor
Date 2015/07/10
Presentation Theme Quantifying the Impact of Contagion of Customer (Dis-) Satisfaction: An Agent-Based Approach for a B2B Financial Service
Conference The 24th Annual Frontiers in Service Conference
Conference Type International
Presentation Type Speech (General)
Contribution Type Collaborative
Venue San Jose
Publisher and common publisher Keiko Toya, Kana Ozawa, Yutaro Nemoto, Kohei Arai, Keisuke Oura, Akira Ishii, Takaaki Ohnishi