Faculty Database - Suzuki Kenichi

■ Books and Papers

1.	2021	Article	How Management Control Systems Impact Team Healthcare: Evidence from St. Luke’s International Hospital pp.227-252 (Collaboration)
2.	2021	Article	Integrating dynamic segmentation and portfolio theories for better customer portfolio performance Journal of Strategic Marketing (Collaboration)
3.	2020/12	Article	Gender Diversity Management and Employees Turnover: A Case Study of a Japanese Hotel Industry” Springer (Collaboration)
4.	2019/12	Article	"An Exploratory Study on Managing Fixed Customers: Cases of Australian B to B Business" (Collaboration)
5.	2019/08	Book	Employee-customer Orientation and Communication through MCS: Empirical Study of Japanese Hotel Company pp.44-48 (Collaboration)
6.	2018/11	Article	Measuring and Managing Customer Profit Stability: A Japanese Hotel Chain Case Study Japanese Management and International Studies Vol.15: Fixed Revenue Accounting: A New Management Acc 15,pp.53-65 (Collaboration)
7.	2018/11	Article	Profitability of Fixed Customers: A Case of a Japanese Department Store Japanese Management and International Studies Vol.15: Fixed Revenue Accounting: A New Management Acc 15,pp.3-18 (Collaboration)
8.	2018/10	Book	Japanese Management and International Studies Vol.15: Fixed Revenue Accounting: A New Management Accounting Framework pp.1-172 (Collaboration)
9.	2017/12	Article	Longitudinal Case Study of Fixed Revenue Accounting at a Japanese Semiconductor Distributor Asia-Pacific Management Accounting Journal 12(1),pp.157-182 (Collaboration)
10.	2017/08	Book	The Effect Of Management Control and Trust on Cooperative Behaviour through Communication in a Work Place pp.157-182 (Collaboration)
11.	2016/08	Article	"An analysis of the complementary relationship between management control and trust among employees in hotel industry: Case study in a Japanese hotel company" (Collaboration)
12.	2016/03	Article	Action research on Project & Program driven budgeting for new product development- Case Study of its Application to the Development of Car Navigation Systems- ACMAR Conference (Collaboration)
13.	2016/02	Book	Time Lag Effects between Employee, Customer and Financial Performance (Collaboration)
14.	2015/11	Article	"The statistical relationship between the number of transactions and the stability of sales amount in a Japanese hotel chain" (Collaboration)
15.	2015/10	Article	"Implementation of Fixed Revenue Accounting at a Japanese Semiconductor Distributor" pp.1-31 (Collaboration)
16.	2015/10	Article	"Mechanism of Ba" (Collaboration)
17.	2015/06	Article	"An Exploratory Study on Managing Fixed Customers: Cases of Australian B to B Business Colombo Business Journal 5(2),pp.1-12 (Collaboration)
18.	2015	Article	How has “Management of Ba” been developed? : Itami’s research from Management control systems to Management of Ba Colombo Business Journal 5(2),pp.42-54 (Collaboration)
19.	2014/12	Article	"Applicability of the management of Ba (field) in Management accounting research from the view point of Itami research question" pp.31-41 (Collaboration)
20.	2014/12	Article	"The effect of MCS on the theory of Ba" (Collaboration)
21.	2014/08	Article	"Generating process of 'Management of Ba'" (Collaboration)
22.	2014/08	Article	"The effect of MCS on the theory of Ba" (Collaboration)
23.	2014/08	Article	"The way to define fixed customers: A case of Japanese company introducing fixed revenue accounting" (Collaboration)
24.	2014/04	Book	A Guide to the Program & Project Management Body of Knowledge written in Japanese pp.502-536 (Collaboration)
25.	2013/08	Article	"The Relationship between Employee Satisfaction, Customer Satisfaction, and Financial Performance" (Collaboration)
26.	2012/06	Book	Introduction to Management written in Japanese pp.163-181 (Collaboration)
27.	2011/06	Book	Introduction to Management Accounting 3rd Ed. written in Japanese pp.79-100, 196-216,298-325,326-35 (Collaboration)
28.	2009/03	Book	'Japanese Project Management' pp."Chapter 2: Project & Program Balanced-Scorecard for Executing Strategy in a Hotel Corporation"225-233
29.	2000/01	Article	'Implementing ABM with Hoshin Management' "Strategic Finance in Management Accounting" 1(2),pp.6-11 (Collaboration)
30.	1998/11	Article	"A Possibility of Japanese-style Activity-Based Management : A New Development of ABM through its Fusion with Hoshin Management" Proceeding, Tenth Asian-Pacific Conference on International Accounting Issues (Collaboration)
31.	1997/11	Article	"The Reality and The Future of Activity-Based Costing in Japanese Enterprises" Proceedings (Collaboration)
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■ Conference Presentations

1.	2018/12/10	(8th Annual Australasian Business Ethics Network Conference 2018@Massey University, Auckland, New Zealand)
2.	2018/12/05	Perceptions of gender diversity initiatives ― A case study of a Japanese hotel chain (32nd Annual Australian & New Zealand Academy of Management Conference@Cordis Hotel, Auckland, New Zealand)
3.	2016/07/29	"Semi-horizontal coordination in J-firm" (International Conference on Engineering and Business Management 2016 at Meiji University)
4.	2016/07/29	An Analysis of the Complementary Relationship between Management Control and Trust among Employees in Hotel Industry-Case Study in a Japanese Hotel Company- (International Conference on Engineering and Business Management 2016 at Meiji University)
5.	2016/03/16	"Action research on Project & Program driven budgeting for new product development- Case Study of its Application to the Development of Car Navigation Systems-" (Conference ACMAR, WHU Otto Beisheim School of Management)
6.	2016/02/29	"Time Lag Effects between Employee, Customer and Financial Performance" (Workshop at the University of South Australia)
7.	2015	"Implementation of Fixed Revenue Accounting at a Japanese Semiconductor Distributor"
8.	2014/12/19	"An Exploratory Study on Managing Fixed Customers: Cases of Australian B to B Business" (The 9th International Research Conference on Management and Finance@Taj Samudra Hotel, Colombo, Sri Lanka)
9.	2014/12/19	"Applicability of the management of Ba in Management accounting research from the view point of Itami research question (9th International Research Conference on Management and Finance)
10.	2014/12/03	"The effect of MCS on the theory of Ba" (28th Australia and New Zealand Academy of Management Conference, Hobart, Tasmania)
11.	2014/08/26	"The Way to Define Fixed Customers: A Case of Japanese Company Introducing Fixed Revenue Accounting" (3rd International Conference on Engineering Business Management@The Royale Chulan Hotel, Kuala Lumpur, Malaysia)
12.	2014/08/25	"The effect of MCS on the theory of Ba"
13.	2013/12/06	"The Relationship between Employee Satisfaction, Customer Satisfaction, and Financial Performance: An Examination in the Japanese Hospitality Industry" (27th Australia and New Zealand Academy of Management Conference)
14.	2013/11/15	"Management Control System for implementing CSR" (Suatainability Conference 2013@Massey University, Aukland, New Zealand)
15.	2013/08/28	"The Relationship between Employee Satisfaction, Customer Satisfaction, and Financial Performance" ("Second International Conference Engineering Business Management)
16.	2006/10/26	The Fixed Revenue as a New Concept for Evaluating the Customer Relationship (第十二届中国財務学年会曁財務理論与国際論壇)
17.	2003/11/10	Employee Satisfaction and its Reflection to Organizational Capability (DIA Annual Workshop in Japan for Project Management)
18.	1998/10/27	“A Possibility of Japanese-Style Activity-Based Management: A New Development of ABM through its Fusion with Hoshin Management” (Asian-Pacific Conference on International Accounting Issues)
19.	1997/11/24	”The Reality and The Future of Activity-Based Costing in Japanese Enterprises” (Asian-Pacific Conference on International Accounting Issues)
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■ Academic Qualifications

1.	1996/04～2001/03	〔Doctoral course〕 Business and Management, Graduate School of Economics, Osaka University, Completed, Doctor of Philosophy in Economics
2.	1989/04～1995/03	〔Master degree program〕 Business Science, Graduate School of Business Sciences, University of Tsukuba, Completed, Master of Business Administration
3.	1980/04～1984/03	College of Policy and Planning Sciences, School of Science and Engineering, University of Tsukuba, Graduated, Bachelor of Social Engineering

■ Career History

1.	2007/03～2009/03	Foster Business School, University of Washington Visiting Scholar
2.	2001/04～	Meiji University Business School Professor
3.	1998/04～2001/03	Hiroshima International University Department of Health Services Management Associate Professor
4.	1993/06～1995/03	Graduate School of Business Administration, University of Washington Visiting Scholar
5.	1984/04～1998/03	Economic and Social Research Institute of Long Term Credit Bank Chief Consultant

■ Academic Associations Membership

1.

American　Accounting　Association

■ Professional Achievements

● Other note that should be mentioned specially on duty
1.		I am teaching the theory of budgetary planing and control, which can be called management control systems, and management accounting, and studying on the management control systems for: projects; innovative program; and marketing strategy.

■ Web Sites

https://lit.link/suzukiseminar

■ Email Addresses

■ Award History

1.	2014	2014 Literature Award of the Japanese Association of Management Accounting
2.	2000	1999-2000 Annual Lybrand Awards of IMA
3.	1999	1999 Literature Award of The Japan Cost Accounting Association

■ Current Specialized Field

Accounting (Key Word：Management Accounting, Management Control Systems, Marketing, Project Management, innovation, Management based on the concept of Ba)